Thank you for choosing our service! To ensure your order is delivered promptly and safely, please carefully read the following delivery policy:
Delivery Areas
We currently offer nationwide delivery services (excluding remote areas). Specific delivery areas can be confirmed by entering your address during checkout. If your address is outside the delivery range, the system will automatically notify you.
Delivery Time
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Standard Delivery: Orders will be delivered within 1-3 business days (specific time depends on the region).
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Express Delivery: If you need expedited service, you can choose the express delivery option, and your order will be delivered within 24 hours (available only in select cities).
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Delivery time is calculated from the moment the order is confirmed. Delays may occur during holidays or due to special weather conditions. Thank you for your understanding.
Delivery Fees
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The shipping cost is between AUD 20-200
Order Tracking
Once your order is shipped, you will receive a text message or email containing the tracking number. You can track your order in real-time through our website or the courier’s website.
Delivery Delays
In case of delays caused by force majeure (e.g., severe weather, traffic restrictions), we will contact you as soon as possible to discuss a solution.
Receipt Instructions
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Please carefully inspect the package for any damage and verify the quantity of items before signing for delivery.
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If the package is damaged or items are missing, please refuse to accept it on the spot and contact us immediately.
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If someone else accepts the package on your behalf, it will be considered as your confirmation that the items are correct.
Contact Us
If you have any questions about the delivery service, please contact our customer service team:
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Phone: 0478 241 298
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Email: info@perthsinks.com
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Online Customer Service: Monday – Friday, 9:00 AM to 5:00 PM
Thank you for your understanding and support. We are committed to providing you with high-quality delivery service!
